Contact us

Questions about subjects, grades, pricing or a school test? Write to us — a real person reads every message.

We usually reply within one business day, in English, French or Spanish.

What you can write about

Billing & subscription

Prices, tax, pausing a plan, or a payment that looks wrong.

Curriculum & test prep

Which chapters fit your child's grade, province or state, and practice for school tests.

Account & technical help

Sign-in, a child profile, progress that didn't sync, or a lesson that won't open.

Ideas & feedback

What helped, what confused your child, and what we should build next.

A small privacy note

Please don't send your home address, your child's school name, or report cards. A first name and your child's grade are enough for us to help.

Looking for your child's progress?

Chapters mastered, mastery scores and weak spots live in the Parent Portal — open it with your PIN.

Not sure about the plan yet?

See what's free and what a month costs in your country.

A note from the founder is coming soon.